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Privacy Policy

Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we collect, use, and share your personal data when you use our software.

What Data We Collect

We may collect some technical data from your device that can indirectly identify you. However, we do not collect any personal data from you that can directly identify you, such as your name, email address, or phone number.

  • Technical Data:
    • Device identifier (e.g., ESP MAC Address, MikroTik Software ID, or MikroTik System ID).
    • Device type and version.
    • Internet service provider.
    • Location (based on the internet server provider at the current time of update, such as continent, country, region, and city).
  • Sales History: We also collect your sales history when you purchase our products or services.

How We Use Your Data

We use your technical data for the following purposes:

  • To provide and maintain our software;
  • To detect, prevent, and address technical issues;
  • To analyze and improve the quality and security of our software;
  • To comply with legal obligations and enforce our terms and conditions.

How We Share Your Data

We do not share your personal data with any third parties, except as required by law or to protect our rights and interests. We may share your technical data with our service providers, such as hosting providers, analytics providers, and security providers, who help us provide and improve our software. We require our service providers to respect the privacy and security of your data and to use it only for the purposes for which we share it with them.

How We Protect Your Data

We take reasonable measures to protect your data from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your data. You are responsible for keeping your password and other login details confidential and secure.

How Long We Keep Your Data

We retain your data only for as long as necessary to fulfill the purposes for which we collected it, unless otherwise required by law. When we no longer need your data, we delete it or anonymize it.

Your Rights and Choices

You have the right to access, correct, update, delete, or restrict the use of your data. You also have the right to object to the processing of your data or to request a copy of your data. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable time and in accordance with applicable laws.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new privacy policy on our website or our GitHub repository. Your continued use of the software after any such update constitutes your acceptance of the new privacy policy. It is your responsibility to check our website or our GitHub repository periodically for changes.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at [email protected].